Qualities Every 3PL Should Have Before You Hire

Chances are you are in the market for a great 3PL provider that has the same values as your business. In fact, having a 3PL on your side can be very beneficial in the e-commerce world, and beyond. According to one study, 70% of companies choose to work with a 3PL, and they are saving money. With 94% acknowledging that their overall customer satisfaction has increased.

But what qualities do these 3PL’s have that make them a cut above the rest? To answer this we’ve listed the best qualities to have.

 

A 3PL Should Have A Lot Of Experience

Having experience may seem like a no-brainer when it comes to quality, but it is the amount of experience that matters. Do you want your 3PL to have 5 years of experience or 10 years of experience? Just make sure you do your homework so that you will be satisfied knowing that you have experience on your side.

 

A 3PL Should Use Technology

Your third party logistics should include expert IT services. Whether this is through cloud hosting technology or a physical location they need great order tracking and communications. They should also include these services:

 

  • Tech support available 24/7
  • Data storage
  • Web hosting
  • System to process claims

 

Transportation Hubs For A 3PL Should Be Close

Getting products and services to reach customers on time can be a struggle. What can be worse is not being close to a transportation hub to make on-time delivery even possible.

That is why it is imperative to know that your 3PL is within close proximity to these transportation methods:

 

  • Highways
  • Shipping Docks
  • Railroads
  • Airports

Having these locations close will not only have a huge impact on all product delivery days and times, but you can also communicate a lot quicker with customers as they track their products.

Having these qualities to look for will make your decision process much easier as you search for a great 3PL. Nothing is better than having your products delivered on time as you save money and receive more satisfied customers because of them.

 


 

Freight Hub Circle

Learn how working with a logistics partner can help you automate your supply chain and scale your business. The Freight Hub Group is an asset-based 3PL provider, meaning we offer all logistics services in one place (inclusive of transportation, container drayage, warehousing and much more).  We have served owners of businesses varying in size and product for more than 10 years.

 


Check the blog each week for more helpful tips, freight industry news and innovations.

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