By: FreightGuru


We offer this guide as a resource to help our clients identify and prepare for a number of issues raised by COVID-19.

We recognize that, due to the fluidity of this situation, it will not be comprehensive or represent the final word on any specific insurance coverage issue.

Even still, these materials should help raise awareness about the insurance-related implications of COVID-19. For specific insurance-related questions, please contact your Freight Hub Group representative.

Download this full guide here.

Click here to read the official Emergency Declaration Under 49 CFR § 390.23 No. 2020-002.


In times like these, reliable information is essential.The World Health Organization and the Centers for Disease Control and Prevention are providing regular information and guidance on COVID-19. We recommend monitoring the WHO and CDC websites for the latest information, updates, and guidance.

State and local health authorities are another vital information resource.

For example, the California Department of Health is providing daily updates on COVID-19, and the Pennsylvania Department of Health is also providing regular updates, including regarding the number of infected persons within the state.

The other states also offer similar public resources on their respective websites.

If the virus continues to spread, state and local information and guidance will become even more important – and will likely vary depending on the number of COVID-19 infections in a specific area – and should be followed closely.


Property & Business Interruption Insurance

Many businesses will face an economic impact from COVID-19. The resulting impact will likely raise questions about property and business interruption insurance. Questions have already emerged about the potential costs of sanitizing and testing property in the event of a COVID-19 impact (in a corporate office setting, for example) and about the possibility of contingent business interruption coverage due to the COVID-19-related shutdown of a supplier.

Answers to policy-specific questions will always depend on the terms and conditions of individual policy and on the specific facts underlying the potential claim. But a few key questions can help guide a general analysis of potential coverage:

Does the policy contain a virus-specific exclusion?

Most policies expressly exclude losses resulting from viruses generally; others identify specific virus exclusions by name. As global health issues arise from time to time, insurance policies have evolved to often exclude losses from such events. As a result, an analysis of any policy-specific exclusions will be key to evaluating potential coverage in this area.

Did a direct physical loss occur?

In property policies, coverage generally requires direct physical loss to insured property by a covered peril. Additionally, business interruption coverage requires that the interruption itself result from the direct physical loss to the insured property by a covered peril.

Does a business suffer a direct physical loss if it shuts down for a time because a person living nearby contracted COVID-19?

Does the answer depend on whether the property itself was contaminated? Time will tell how carriers and courts answer these questions and require or interpret “physical loss” in the context of COVID-19. Legislatures may weigh in as well.

We should expect carriers to take the position of no physical loss, however, insureds should consider gathering and maintaining relevant documentation.


Some businesses have canceled scheduled events due to COVID-19. These cancellations raise questions under event cancellation insurance policies, which may offer protection for losses resulting from payment of contractual guarantees and other expenses flowing from a canceled event. Helpful questions to ask in this context include:

  • How does the policy define a “covered event”?

Some event cancellation policies may cover accidents, travel delay or certain weather events. In some instances, however, policies expressly exclude cancellations caused by viruses or diseases. If an event cancellation occurs, insureds should consider retaining records confirming the cancellation and documenting related costs for use in evaluating a potential claim.

  • Does the policy include a duty to mitigate damages in the event of a cancellation?

If so, efforts may be required to reschedule an event where possible. Reasonable efforts to mitigate damages will vary by circumstance and any records showing efforts to mitigate should be preserved.


Many businesses are wondering: what happens if an employee contracts COVID-19? Is the employee covered by workers’ compensation?

State laws vary but, generally speaking, an employee must become injured or sick in the course and scope of employment to qualify for workers’ compensation benefits.Further, the typical standard holds that, for coverage to apply with respect to an occupational disease, an employee must have been at greater risk for the condition than the general public.

Determining whether an employee contracted COVID-19 in the course of his or her employment and whether he or she was at a greater risk for the condition than the general public, will require a fact-specific analysis.

Among other things, this will require consideration of the nature of the work performed by the employee.Coverage may be more likely for an employee working in a healthcare setting in which he or she was required to care for COVID-19 patients, and potentially less likely for an employee working in an office setting with no engagement with the public.

We should expect it to take some time before we get a specific determination of a covered occupational sickness, especially because each state governs its own workers’ compensation board and statutes. Workers’ compensation is usually an employee’s exclusive remedy for a workplace injury, but an exception exists in many states for intentional torts – such as intentional exposure to a known hazardous condition.

If an employee of a business contracts COVID-19, the business should operate carefully.First, it should follow the guidance of proper authorities in dealing with the infected employee (including following any quarantine guidance).

Second, it should develop a plan, again under the guidance of the proper authorities, for any other employees who may have been exposed to the virus. In taking care of employees in this manner, a business may also guard against potential claims that it intentionally exposed employees to COVID-19.


Many of the best defenses against COVID-19 are very basic.

Remember to wash your hands often with soap and water for 20 seconds; avoid touching your eyes, nose, and mouth; avoid close contact with people who are sick; stay home when you are sick.

News reports and communications from the authorities increasingly focus on the potential benefits of “social distancing” – a public health protection measure focused on limiting interactions with large crowds at events, work, or school.

For the protection of our healthcare system and workers, as well as the most vulnerable among us, these seemingly small, basic defenses can make a big difference.

Legal notice: We hope this guide was informative and helpful. But, to be clear, nothing here is intended or should be construed to serve as medical, legal or other professional advice. This guide is also not a comprehensive analysis of any particular insurance policy or set of risk circumstances. This document has been provided solely as an informational resource for clients and business partners of Freight Hub Group. We strongly encourage all readers to seek independent legal and medical advice as and when appropriate. In responding to insurance coverage questions, whether coverage applies, or a policy will response, to any risk or circumstance is subject to the specific terms and conditions of the applicable contracts and policies, along with determinations made by underwriters that are outside of Freight Hub Group’s influence or control.

Government resources: U.S. Small Business Administration, Centers for Disease Control and Prevention, World Health Organization, Occupational Safety and Health Administration, U.S. Department of State, U.S. Department of Labor, The White House, U.S. Department of Agriculture, Internal Revenue Service, Public Health Agency of Canada, Canadian Federation of Independent Business, Canadian Travel Advice & Advisories


  • Luis Lopez

    Mr. Luis Lopez is a serial entrepreneur who sets the standards in logistics from South Florida to the world. Founder of one of the fastest-growing companies in the US, ranked by INC 5000 Magazine.

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1 Comment. Leave new

  • Sujatha Kartick
    03/30/2020 10:14 AM

    A must-know I should say. Thank you, Freight Guru for sharing with us such valuable information of how a business and its employees can be protected during such crisis situation. Helpful Resources, Insurance significance, cancellation of events, compensations, etc., have been well analyzed and well-penned I should say. This blog will serve as a good guideline for both employer and employee.


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