Chances are you are in the market for a great 3PL provider that has the same qualities as your business. In fact, having a 3PL Logistics on your side can be very beneficial in the e-commerce world.
According to one study, the number of companies who chose 3PL was at a high of 70% and was saving money. Another 94% acknowledged that their overall customer satisfaction had increased.
But what qualities do these 3PL’s have that makes them a cut above the rest?
To answer this we’ve listed the 4 best qualities to have.
1 – Great Experience
Having experience may seem like a no-brainer when it comes to quality, but it is the amount of experience that matters. Do you want your 3PL Logistics to have 5 years of experience or 10 years of experience? Just make sure you do your homework so that you will be satisfied knowing that you have experience on your side.
2 – Expert IT Services
Your third party logistics should include expert IT services. Whether this is through cloud hosting technology or a physical location they need great order tracking and communications.
They should also include these services:
- Tech support available 24/7
- Data storage
- Web hosting
- System to process claims
3 – A Global Network
If your business surrounds global e-commerce then you will also need a global 3PL logistics provider. Having global locations is perfect to have for those times when services are needed. They work out great for small businesses too because they will help in the process of business growth. So during the selection process make sure to ask how many shipping and distribution centers their network has.
4 – Ensure That Transportation Hubs Are Close
Getting products and services to reach customers on time can be a struggle. What can be worse is not being close to a transportation hub to make on-time delivery even possible. That is why it is imperative to know that your 3PL is within close proximity to these transportation methods:
- Shipping Docks
Having these locations close will not only have a huge impact on all product delivery days and times, but you can also communicate a lot quicker with customers as they track their products.Having these qualities to look for will make your decision process much easier as you search for a great 3PL.
Nothing is better than having your products delivered on time as you save money and receive more satisfied customers because of them.
Take control of your freight with an Asset-Based 3PL Logistics Trucking Company that can assure you transparency from the port to your destination nationwide, request a free 3pl quote today and discover your asset-based logistics solution.